Privacy Policy
This Privacy Policy explains how Pets N Potions collects, uses, stores, and protects your information when you use our Service. It also explains your privacy rights and how applicable laws may protect you.
By accessing or using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with an initial capital letter have the meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for you to access our Service or certain parts of our Service.
Company (referred to as “the Company,” “We,” “Us,” or “Our”) means Pets N Potions.
Cookies are small files stored on your device by a website. They may contain information about your browsing activity and preferences.
Country refers to the United Kingdom.
Device means any device capable of accessing the Service, including a computer, smartphone, or tablet.
Personal Data means any information relating to an identified or identifiable individual.
Service refers to the Website and related services provided by Pets N Potions.
Service Provider means any individual or legal entity that processes Personal Data on behalf of the Company, including third-party companies that assist in operating, delivering, maintaining, or analysing the Service.
Usage Data means information collected automatically when you use the Service or generated by the Service infrastructure, such as the duration of a page visit.
Website refers to Pets N Potions.
You means the individual, company, or other legal entity accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you.
This information may include, but is not limited to:
- Email address
- Contact information
- Order-related information
- Usage Data
Usage Data
Usage Data is collected automatically when you access or use the Service.
This information may include:
- Your Device’s IP address
- Browser type and browser version
- Pages of our Website that you visit
- Date and time of your visit
- Time spent on individual pages
- Device identifiers
- Diagnostic and technical information
When accessing the Service through a mobile device, we may also collect information such as your mobile device type, unique device identifier, IP address, operating system, mobile browser type, and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies, including web beacons, tags, and scripts, to monitor activity on our Service, improve functionality, and store certain information.
Cookies
Cookies are small files stored on your Device.
You can configure your browser to refuse all Cookies or to notify you when a Cookie is being sent. However, some parts of the Service may not function properly if Cookies are disabled.
Web Beacons
Certain sections of our Website and our emails may contain small electronic files known as web beacons. These may help us understand user activity, measure engagement, and improve the performance of our Service.
Cookies may be either:
Session Cookies — deleted when you close your browser.
Persistent Cookies — remain stored on your Device after you close your browser until they expire or are manually deleted.
Types of Cookies We May Use
Necessary / Essential Cookies
Type: Session Cookies
Purpose: These Cookies are necessary for the Website to function correctly. They may help authenticate users, maintain secure sessions, prevent fraudulent activity, and enable essential website features.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Purpose: These Cookies help us remember whether you have accepted or acknowledged our Cookie notice or preferences.
Functionality Cookies
Type: Persistent Cookies
Purpose: These Cookies allow us to remember choices you make, such as login details, language settings, or other preferences, helping provide a more personalised experience.
For additional information about Cookies, please refer to our applicable Cookies Policy or Cookie settings.
Use of Your Personal Data
Pets N Potions may use your Personal Data for purposes including:
- Providing, operating, and maintaining our Service
- Monitoring and analysing how our Service is used
- Managing your Account and registered-user functionality
- Processing and fulfilling purchases, orders, and contractual obligations
- Communicating with you by email, telephone, SMS, or other available communication methods
- Providing order updates, service messages, and customer support
- Sending information about relevant products, services, promotions, or offers where permitted and unless you choose to opt out
- Responding to enquiries, requests, complaints, and support issues
- Preventing fraud, misuse, or security incidents
- Improving our Website, products, services, and customer experience
- Conducting analytics and evaluating the effectiveness of promotional campaigns
- Managing business transfers, reorganisations, mergers, acquisitions, or sales of assets where Personal Data may form part of the transferred assets
- Complying with applicable legal and regulatory obligations
Retention of Your Personal Data
We retain your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may also retain information where necessary to comply with legal obligations, resolve disputes, maintain business records, prevent fraud, or enforce our agreements and policies.
Transfer of Your Personal Data
Your information may be processed or stored in locations outside your country of residence.
Where Personal Data is transferred internationally, the applicable data protection laws may differ from those in your home country.
Pets N Potions will take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy and applicable data protection requirements.
Children's Privacy
Our Service is not intended for children under the age of 13.
We do not knowingly collect Personal Data from children under 13.
If you are a parent or guardian and believe that a child has provided Personal Data to us, please contact us. If we become aware that we have collected Personal Data from a child without appropriate consent, we will take reasonable steps to remove that information.
Contact Us
If you have any questions about this Privacy Policy, your Personal Data, or how we handle your information, please contact us.
Pets N Potions
Address: 9 Turner Ave, Lanesfield, Bilston WV14 9BG
Telephone: +44 7852249266
Email: admin@petsnpotions.co.uk